RETURNS:

Please read the return policy in full before you place your order and reach out to us if you have any questions. Red Head Fishing Tackle strives to have zero item return requests, however we know that accidents during delivery do occasionally happen.

RETURN REQUESTS: Item return requests must be received within 3 days of receiving your order. Please email or call with your request. One approval is given, items must be returned with-in 10 days of the approved return request. Return shipping labels are the responsibility of the customer and are not provided or paid for by Red Head Fishing Tackle. time.

ORDER CANCELLATIONS: An order cancellation/re-stock fee of $2.75 per dozen trolling clips will be applied and deducted to the refunded amount of all cancelled orders. There are no exceptions to this policy. There are NO order cancellations accepted on outside website referral items. Please read their store policies and order accordingly.

SHIPPING:

Shipping is currently available to the United States only. All items are packaged and shipped with great care.

SHIP-TIMES:

In-stock items normally ship 3-10 days after your order is received. This is an estimate and may be longer during peak seasons.

INCORRECT ADDRESS

  • We will notify you by email if your order is returned to us as undeliverable or unclaimed for any reason including incomplete or incorrect address information.

  • The original shipping will not be refunded on RTS (return to sender) packages. Customers are responsible for any RTS (return to sender) fee that is incurred if the address is provided incorrectly.

  • Once we receive the package back from the carrier, we will reship the package to you (at the customers expense) or refund the subtotal of your order minus the RTS (return to sender) fee. If you wish to have the package reshipped to you after providing a proper address, you need to pay any outstanding RTS fees and the cost of shipping first.

  • Refunds are NOT issued until the parcel has arrived back to Red Head Fishing Tackle. Credit card processing times will dictate the length of time for funds to be available.

RISK OF LOSS

  • All products purchased from the site are transported and delivered to you by an USPS, FED EX or UPS. Carriers are not affiliated with, or controlled by, Red Head Fishing Tackle. Once orders are transferred to shipping carriers, the ownership/control/responsibility of title to products purchased on the site, as well as the risk of loss for such products, pass to you. Red Head Fishing Tackle is NOT responsible and/or liable for lost packages or shipping delays.